One of the most recent restaurants to open at The Collection at RiverPark in Oxnard, General Chow opened its doors for a soft opening on March 15, 2018, and full menu on March 16. I stopped by on a casual Wednesday evening. As I entered, the restaurant appeared reasonably busy for dinner. My guest and I were greeted immediately by a staff worker.
After we were seated a server approached our table within 2 minutes to take our beverage order. From that moment on I was immediately impressed by the service. While observing the restaurant I noticed a few things that I didn’t like about the restaurant. I witnessed what looked to be a cook eating food while preparing food. No restaurant worker should be eating while they are working.
After discussing that whole scenario with my guest our server arrived to take our appetizer order. I ordered the crab wontons and vegetable egg roll. Our appetizers arrived within 10 minutes. The crab wontons were delicious, consisting of crab meat, cream cheese and scallions lightly fried in a wonton. The egg rolls were less impressive. They tasted straight out of the freezer and were completely bland they had a mix of veggies. Both were served with what seemed to be a house dipping sauce. The portions were interesting, the wontons came with six pieces and the egg rolls came with two. Out of the two, my guest and I definitely enjoyed the wontons over the egg rolls. The crab wontons cost eight dollars and the egg rolls cost six dollars.
Soon after we indulged in the appetizers, our server came to take our dinner orders. After looking at the menu, it took me several minutes to decide on what to order. I eventually went with the honey walnut shrimp. My guest went a different route and ordered a Lo Mein noodle dish with beef. Entrees are served à la carte, so we decided to order the Young Chow Fried rice, which includes chicken, shrimp, and beef.
Within several minutes, our food began to arrive at our table, although one at a time. My guest and I didn’t enjoy waiting for the food to come out individually which negatively affected our experience. However, our food was nicely presented and came out hot. The portions for all the dishes were extremely generous. I couldn’t wait so I dug into the walnut shrimp and was very satisfied. The prawns were served in a glazed sauce consisting of honey, mayonnaise, and walnuts. My guest greatly enjoyed this dish also. The Lo Mein noodle dish was flavorful but was nothing special.
While eating my guest noticed the pieces of vegetables and meat, were oversized which we both agreed posed a choking hazard to many. The fried rice was good but was also bland. We weren’t really impressed.
While enjoying our meal there were a few more things I noticed about the restaurant. First the fact that they had music blaring from the bar side and was playing ads for toilet paper while people are trying to enjoy a quiet dinner. Not something I want to hear while eating my food. Also, it looked as they were still adding to the restaurant because there were large amounts of empty space. Although the lighting was very warm, the size of the building gave the dining area a cold feeling. Our server was mediocre at best mostly because she wasn’t knowledgeable of the food herself. Besides the many downsides to this establishment. I highly recommend the crab wontons and the walnut shrimp. I definitely plan on returning and recommend that you give it a try for yourself.
General Chow is located at 601 Collection Blvd., Suite 1175, RiverPark in Oxnard across from the Levity Live Comedy Club. They are open from 11 a.m. – 10 p.m. weekdays and 11 a.m. – midnight on weekends.